Author Archives: Nadia Khan

Employee Retention

I think the most demotivating part of Harper’s job is that she is being overworked due to her prior supervisor leaving the company and Harper taking on some of his old tasks. Which is now hampering her work/life balance, and she feels her boss David does not acknowledge how hard she’s working and is unable to communicate with him efficiently. She wants to leave the company because she feels no one is attempting to fill her old supervisor’s position and she will have to continue with this workload.

If I were an HR manager meeting with David (Harper’s boss) I would explain to David he needs to ensure he creates a culture of open communication in the office. There’s no reason an employee should feel they can come to management with issues they are having pertaining to work. Also make it a priority to help employees feel valued, I am sure Harper would feel better if once in a while David acknowledges Harper’s hard work and rewards her. Because Harper is a key employee, losing her would be a downside for the company because it would mean limiting productivity, it’s a drain on the company’s staff, and would mean you would need to find someone to replace and train someone in Harper’s position.

The Founder

  1. What makes Ray Kroc and the brothers different from each other?
  2. Do you think the McDonald’s brothers did the right thing by selling out to Ray Kroc? Did Ray Kroc give the brothers a good deal?
  3. How did the local store franchisees make money?
  4. How did Kroc make money? How was that different than the franchisees, running the local stores?
  5. Does this film change your view of McDonald’s?

Answers:

1.The Mcdonald brothers had a more ethical approach to the business and wanted to ensure the quality of their products and fast service which is what they were known for. Ray Kroc was more interested in expanding the business, and in charge of the real estate aspect of the business.

2.I think the McDonald brothers did do the right thing by selling out to Ray Kroc because the way everything was going, Ray had more control over the company and even if they were to take him to court it would just be such a long process. As far as the deal goes, I think it was a good deal at the time, but unfortunately they never received any royalties.

3.The local store franchises made money by selling the food and creating sales which then is used to pay for rent and royalties.

4.The franchisees would make money from the business at their local store, and pay rent, which the rent would go to Ray Croc which was his source of income because he was in charge of the real estate.

5.It doesn’t change my view of McDonalds but it is interesting to learn about how this big company developed and expanded throughout the world. It wouldn’t be as big as it is without Crocs contribution. 

Zara Ethics

The company I would like to discuss today is the clothing brand Zara. Not only was I a consumer, but I have worked for the company for nearly two years, and feel I have a grasp of what the company values and stands for. Zara is a brand that is considered fast fashion, meaning it’s based on regular new arrivals depending on the fashion trends that are popular at that time, which you can imagine is very harmful for the environment. 

My second year working with them, I recall Inditex which is the parent company of Zara introducing a new reuse program called Closing the Loop which gives customers the opportunity to donate their used garments whether it be from Zara or not, through either an in-store drop off box or through the post which allows the clothes to gain a second life. Another thing I do appreciate is the brand uses recycled packaging. And although Zara is aware of their social imprint and has goals to reduce greenhouse gas and emissions that are being produced from its own supply chain, we don’t exactly have proof Zara is putting in effort or where on track they are to meet this goal. We have no evidence there is effort being made to minimize textile waste when manufacturing the clothes. Zara has an animal welfare policy which includes a strict ban of fur, angora, as well as stocking products that are tested on animals. However, Zara does use wool, exotic animal hair, and leather. 

I do see Zara’s efforts in becoming more of a sustainable brand because I know they have a sustainable collection by the name of Join Life. You’ll notice specific garments/products have a Join Life label attached to it meaning the product is sourced responsibly, made from substantial materials and made through considerate production processes. This collection helps reduce the environmental impact and the brand aims to have 50% of their items to meet the Join Life standard. Not only products but their boxes, bags, hangers, and alarms are also reused and recycled. 

There is a huge demand in Zara seeing as the whole company is expected to come out with new arrivals based on the latest fashion trends every 13 days. Zara is originally based from Spain where their have been numerous allegations for slave labor and forced labor in countries like Spain, Argentina, and Myanmar. With that being said, there have been some reports made about the factories, and the workers they use to manufacture the products. Zara has been involved with modern slavery and child labor cases in Brazilian factories. As well as employing Turkish sweatshops in Istanbul where workers were not being paid and were forced to work. Since then Zara cares more deeply for their suppliers with higher transparency however they still dont pay a living wage across their supply chain.

Considering what a big company Zara is and the billions of dollars they profit annually I think they can do a better job at becoming a more sustainable brand and looking after their carbon footprint. As well as making sure their workers and suppliers are happy and working in safe environments to manufacture products.

Nadia Khan

Hi my name is Nadia Khan. My major is nursing, I am a certified MA currently working in healthcare since the pandemic. My hobbies are reading, watching movies, spending time with my roommates and pets. Here’s my BMCC email: NADIA.KHAN83@student.qcc.cuny.edu