If I were in Harper’s shoes I would feel happy at first because I would think they trust me enough in order to take more responsibilities but later on I would probably feel like they do not care about how much stuff I have going on and how I am handling it. I would say that what discourages Harper the most is that she does not find someone to support on when she is overwhelmed with work and responsibilities and maybe the abandonment she feels by the company or superiors since she does not feel recognized or appreciated by her performance.

I would advice David that he could try to organize a little better the distribution of time he has to manage different areas or to get in contact more often with Harper regarding concerns she might be having and provide with suggestions or refer to different facilities and resources. Since he has more people under his charge, it might be difficult for him to involve more in deep in everyone’s situation but it is also important to show that even in that position, a little time to at least listen to your employees’s difficulties is appreciated. He could also offer benefits for the future as compensation for when they find someone for the position she is assuming at the moment. Like, a paid week vacation or something that she would appreciate.

Harper has proven to be an outstanding employee by stepping up when there was no one else to take charge and be responsible of that empty space that they had. By losing her, they would be losing someone with the potential for career development in the future or someone with the potential to lead. And even without those options in mind, the company would be losing a great employee and all the expenses that come with it, like ending a contract and finding someone to replace her.

Now that we learned more about the turnover of a company and the process of hiring, we know that the company is suffering from that empty position. The efficiency of the area or department may have decreased, they are spending money while advertising and looking to recruit. So, if we add to this losing Harper, the situation could only get worse because the remaining employees would be even more overworked and that could decreased their job satisfaction and so on. It is like a cycle when companies loose competent employees.