Business ethics are the moral standards and principles that guide a company. The presence of moral and ethical standards can serve as a guarantee of a comfortable existence not only for people in everyday life, but also in doing business. This gives owners the ability to manage relationships within and outside the company. Compliance with ethics gives companies some advantages, for example, an advantageous position in the market, respect and understanding within the team, employee involvement, customer loyalty. Companies that adhere to ethics have a social mission and in one way or another improve the quality of their work, giving benefits and incentives not only to employees and customers, but also to the environment.
One such company is Starbucks. Millions of people around the world know and love the drinks of this company. Starbucks has long won the hearts and trust of people by improving the quality of drinks, service and work. Starbucks believes that sticking to ethical business practices helps them stay successful in the industry. Starbucks executives set up a web page where customers leave feedback and suggestions regarding the shortcomings in the business, in turn, they improve the quality of work. Starbucks is trying its best to improve its operations and reduce the damage it does to the environment. In terms of improvements, they have invested a large amount of money ($5 million) to develop more heat-resistant cups for hot drinks.
Just like many businesses, Starbucks respects nature and natural resources and tries its best to save it. For example, they have already introduced reusable cups and plan to build on this by cutting disposable cups completely and using recycled or reusable cups instead. This company wants to reduce waste and also use recycled materials. Another important point is food waste. It’s not a secret that after a shift closes, there’s a lot of unsold food left at the end of the day. Previously, this food was simply thrown away, which would certainly incur great losses and waste of products. But Starbucks teamed up with Feeding America in 2016 to donate their unsold food, which they are very proud of. Because they not only benefit themselves but also help starving people.
Starbucks also:
– invests in farms that grow and supply coffee beans. They want to provide 100 million coffee trees for farmers to develop and participate in the Sustainable Coffee Challenge.
-supports the LGBTQ+ community by donating money and actively participating in pride events.
-reducing the amount of water consumed.
– work with dairy farmers and The Nature Conservancy to improve their conditions.
-they have developed strawless lids for cups, which on their part will help to avoid environmental pollution.
The guarantee of success for doing business is the quality of work, it depends on the situation in the team. Accordingly, the quality of work and the success of the business will depend on how the manager distributes priorities and provides working conditions. Starbucks also cares about its employees, giving them many privileges. For example, it covers paid off time (vacation, holidays), work-related expenses, in store discount(30%), and even health coverage. If employees are satisfied with their job position and conditions, they will work better and more productively, which will lead to greater customer satisfaction.
Starbucks participates in many organizations that help the environment in one way or another, and this deserves the love and trust of customers. After all, you will agree that buying goods in a friendly and supportive place is much more pleasant. Moreover, with our purchase, we each time participate in the development of the business and all the organizations supported by that business.
https://livingourvalues.starbucks.com/en-us/living-our-values
https://www.starbucks.com/about-us/business-ethics-and-compliance/
