What do you think is the most demotivating part of Harper’s job?
Based on the case study, the most demotivating aspect of Harper’s job seems to be the combination of increased workload and a perceived lack of recognition or support. Harper is now shouldering additional responsibilities that were previously handled by her former boss, Jose. This has led to a more challenging workload, making it difficult for her to maintain a healthy work/life balance. The feeling of being constantly behind on her to-do list can be overwhelming and demoralizing. Despite taking on more responsibilities, she feels undervalued or overlooked. Harper’s new boss, David, has less time to dedicate to her development and workload management. This lack of availability and support from a supervisor can contribute to feelings of isolation and frustration, particularly when compared to the more supportive relationship she had with Jose. Recognition is a crucial motivational factor for employees, and when it is lacking, it can lead to feelings of frustration and dissatisfaction.
If you were an HR manager meeting with Harper’s supervisor, David, what advice would you give to help them re-engage Harper?
If I was meeting with David to offer advice to help re-engage Harper,I would encourage David to schedule a one-on-one meeting with Harper to discuss her concerns, workload, and overall job satisfaction. This meeting should provide a safe space for Harper to express her feelings and for David to gain a better understanding of her perspective. David should allow Harper to share her thoughts and concerns without interruption. This will help build trust and demonstrate that her feelings and opinions are valued. He should also, highlight specific examples of her work and express appreciation for the effort she has put into covering the additional responsibilities since Jose’s departure. Ensure that expectations and goals are clearly communicated. David should discuss Harper’s role, responsibilities, and potential career development opportunities. Clarity on these aspects can help Harper see a path forward and understand how her contributions align with the team’s objectives. David should also schedule regular check-ins with Harper to monitor her well-being, discuss progress on workload management, and address any emerging concerns. Regular communication can help foster a supportive working relationship. David also needs to address the staffing gap left by Jose’s departure. Discuss plans for filling or restructuring the role to ensure that the team is adequately supported, which will also contribute to a more balanced workload for Harper.
What would be the downside of losing Harper as an employee?
Losing Harper as an employee could result in a combination of knowledge loss, disruptions in work continuity, challenges in team dynamics, increased costs, and potential reputation damage. It underscores the importance of addressing Harper’s concerns to retain a valuable employee and maintain a positive and productive work environment. Harper likely possesses specific skills and expertise that are valuable to the company. Her departure could result in a loss of institutional knowledge, especially if she has been with the company for a significant amount of time or has expertise in critical areas. Teams often rely on the unique skills and contributions of each member, and losing Harper might affect the overall effectiveness and cohesion of the team.