Japan Airlines is the leading airline in Japan. Japan Airlines’s social responsibility is to provide the best service to its customers, to enhance its corporate value, and to contribute to the progress and development of society. In addition, due to the nature of being an airline company, we have the following social responsibilities. Safety is to protect lives and is a prerequisite for the existence of the JAL Group. We will firmly keep in mind our mission and responsibility as safety professionals, and will do our utmost with our knowledge, skills, and abilities to ensure the safety of each and every flight.
In March 2013, the JAL Group established the Basic CSR Policy and has been focusing on “Harmony with the Earth,” “Contribution to Local Communities,” and “Fostering the Next Generation. As a member of society, based on the JAL Group Corporate Philosophy, we will continue to contribute to the realization of a sustainable society where the SDGs are achieved and everyone can lead a safe, secure, and comfortable life.
With accelerating globalization and unprecedented interest in ESG/SDGs, the world is now entering an era of change in which economic activities themselves are influenced by the external environment. The JAL Group has been working to solve social issues and achieve the SDGs through its business activities, and in the Rolling Plan 2022, a revision of the Medium-Term Management Plan, we have positioned ESG strategies as our medium- to long-term growth strategy. Going forward, we will make major changes to our product services and business model from an ESG perspective.
The JAL Group’s ESG strategy is to “solve social issues and create sustainable human, commercial, and logistics flows. We will leverage our strengths as an airline company to create sustainable demand with our raison d’être of realizing a society and future in which many people and various goods can freely travel to and from each other, and in which people’s hearts are filled with joy.To this end, we will focus on three key objectives: to protect the global environment and thoroughly pursue safety and security, to sustainably fulfill our mission as a social infrastructure, and to deliver affluent lives and lifestyles to our customers.
There are two suggestions. First, Airplanes emit large amounts of CO2 dioxide. Airplanes are now an indispensable part of our lives. It is necessary to realize environmentally friendly operations while placing the safety of airplanes as the first priority. Second, Take advantage of the benefits of an international perspective. In Japan, an island nation with an overwhelming majority of Japanese, JAL has employees with diverse backgrounds and valuable international experience. It is important to return that experience and JAL’s many international flights to Japan and the world.