The most demotivating part of Harper’s job is the added workload without compensation. Harper not being fully compensated for the extra work, which has taken away from her work-life balance, is the most demotivating aspect.

If I were an HR manager and meeting with David, I would let him know he needs to sit down and talk to Harper. He needs to commend her for the job she is doing. David needs to be told that he has to think about a couple of things: 1. Promote Harper to the supervisor position and hire a replacement for her position. 2. Hire someone to replace Jose in the management position but still compensate Harper for the work she has been doing. 3. Have the work Harper is doing split among more team members. This is a way to lessen the workload of Harper and to ease her stress level. 4. I will insist that David make time to always interact with his employees. This is to build employee morale and have them know what is going on and how their work level is aligned with the company’s perspectives.

The downside to losing Harper is that she is a true team player and is willing to go the extra mile for the team. She is not afraid to take on extra duties when the time arises; she wants to be appreciated and informed about her work environment.