What do you think is the most demotivating part of Harper’s job?

I think the most demotivating part of Harper’s job is the adjustment that she must make to David replacing Jose. With Jose, she had an attentive supervisor with great communication skills, which made her work environment more enjoyable. With David, she must adjust to someone who has less time to attend to her needs, subpar communication skills, and less time to give both Harper and her work concerns individual attention. This makes for dissonance in the workplace for Harper.

If you were an HR manager meeting with Harper’s supervisor, David, what advice would you give to help them re-engage Harper?

First and foremost, I would express to David the importance of making his employees feel valued. To do this, David would need to establish more open communication with Harper. This cannot be done without David working on his time and workload management. He needs to adjust his managerial workload so that he can prioritize the needs of his workers, as not to decrease morale and, subsequently, productivity. David needs to set aside periodic meeting times in his schedule to address the needs of Harper and his other employees and provide feedback. Many employees are not aware of their supervisor’s expectations, so they end up not meeting them. David should also institute an open-door policy for Harper and the other employees in case any correspondence is necessary between these meetings.

What would be the downside of losing Harper as an employee?

Losing Harper as an employee would be bad for Marketable, Inc because her career trajectory is beneficial for the company. She graduated college at 22 and went straight into employment with them, so she still has the capacity to implement ideas and tactics that are relevant in the modern-day business world. Also, since she has been with Marketable for 4 years already, she would be the best option to replace her supervisor when she is ready for upward mobility. It is better to promote from within the company than to hire an outsider. Harper already knows the inner workings of Marketable and has established a certain level of rapport with the other people in the company.