What do you think is the most demotivating part of Harper’s job?
Since the departure of Harper’s former boss Jose, Harper has had to take on additional work to help cover some of his responsibilities, and now has a much harder time striking a work/life balance. Harper has a new manager named David. However, David has less time to dedicate to helping her prioritize her work, or focusing on her development due to the fact that he manages the whole team in the Marketable inc company as opposed to her former manager Jose only managing her and one other colleague. David is less aware of the workload and stress Harper is dealing with, and doesn’t seem to be available to help if Harper needs advice
She is bombarded with the responsibility to do more work and she doesn’t feel like she is being recognized for her contributions. Harper feels she’s doing way too much work with such little reward.
If you were an HR manager meeting with Harper’s supervisor, David, what advice would you give to help them re-engage Harper?
There are a couple of things David can do to get Harper reengaged so that she can retain her employment status. The first thing is to establish clear expectations and expectations , followed by creating a culture for open communication. David should be committed to open, transparent, and respectful communication, and encourage this behavior in every member of his team. David should also communicate with Harper to ensure she has a crystal-clear understanding of her job duties, company policies, and so on, and provide Harper with regular feedback so they know how she’s being evaluated. Harper should feel valued and acknowledged for the hard work she has done recently and through the years she has been in the company.
Offer her an award in form of bonuses, raises, promotions, paid time off, and gifts that provide actual value. As the manager David should, model the prioritization of having a healthy workload and encourage harper and other fellow employees to do the same. Which also leads into providing Harper the opportunity for a positive work-life balance. If possible, provide Harper with a more flexible schedule as well as the opportunity to take on a remote role and work from home.
What would be the downside of losing Harper as an employee?
The turnover of Harper can lead to limited productivity and damage morale of Marketing Inc. The process of finding and training a replacement can cost as much as or more than Harper’s salary , which can leave some negative financial implications on behalf of Marketing Inc.
