When I was reading the case study and also comparing it with the retention strategies that could help the case, I found some problems that contrasting between the reality problem and the truth of the effective way to keep up with the valuable points of having a long-term and loyal employee. There are so many factors that generating these mutual problems and, in this case, there were some of them that could be fixed by doing some re-vamp of the company’s base structure.
First of all, I feel that the most demotivating part from Harper’s job was because of the less supporting working environment that she had before her prior boss left the company and she did not receive the same expectation work-flow that she got before and also received less support and aware from her current boss. I know that as an upper-level position, they have more power and authority to manage the rules and allowance. However, it must be re-organized in order to keep up the work ethic of each employee and I believe re-calibrating the job-desk of each manager or equivalent positions that handle the employee are also important and account significant result that can be the key for the productivity of the company. This can be done by hiring more managers or even supervisors that can take care a smaller number of employees at one time and making it more intense also focus that generates higher effectivity rate of each employee work result.
Secondly, if I were chosen to be HR manager of Harper’s boss, I would try to find out the most effective way for it by finding out the case problem either by asking the supervisor, David or even better directly into Harper. Since we all know that most of cases are people lack of power to talk out since they all know their place and position in a company and I would strongly say that caste roles are still out and not everybody are brave enough to say it. That is one of the reasons why as a company, they have to choose an appropriate supervisor or higher levels position with the capable knowledge and experience to take care and handle massive amounts of heads. And I feel after this change is done, It could really help and fix the problem and find out what is the best solution to keep up with the working phase and also keeping the turnover rate of the employee on the level that it has to be.
Lastly, there are many downsides of losing a loyal employee like Harper, the main reason is that is really hard to find out the same capable individual that can handle the same amount of workload that the existing employee by short amount of time and training. Everything takes process to be in their more advanced situation and not everybody can do that. And also, it creates higher turnover rate and also affect the company resources indirectly. And with that reasons, It is better for the company to keep the employees valuable and understand why employee should stay for the sake of the company-wise.