For my ethics paper the company that I chose was Chick-Fil-A. I thought hard about this but proceeded to realize it is perfect because it is a company I know very well and usually go there about two times a week, usually when I am on campus. Chick-Fil-A’s is a company whose commitment to ethical business practices is strongly rooted in its corporate culture. As you may know the company is guided by a class of values based on the founder’s Christian beliefs hence, why they are closed on Sundays. These beliefs focus on principles such as honesty, integrity, and treating others with respect. In fact, the company’s “Operator Agreement” and “Employee Handbook” both are documents signed by franchise operators, outline the expectation of working to high ethical standards.
Chick-Fil-A’s approach to social responsibility goes beyond the backend corporate work to the communities it serves directly. The company actively engages in making a positive impact on customers lives. Notably, Chick-Fil-A has a history of philanthropy and community involvement. One being through the Chick-fil-A Foundation, an organization in which the company supports multiple education and youth programs demonstrating a commitment development of the younger generation.
Chick-Fil-A’s ethical stance also stands out in their effort to provide quality ingredients. The company has made themselves known to source chicken raised without antibiotics and has taken steps towards sustainable practices in its supply chain. This commitment to responsible sourcing aligns with increasing consumer expectations for companies to prioritize environmentally friendly and humane practices. I think I can speak for a grand majority of people when I say that your body does not feel the same after eating Chick compared to the way it feels after eating KFC.
This may sound a bit outlandish but when I speak of Chick-Fil-A I genuinely cannot think of what they can do to really become more ethical in a sense. From the practice of Christian beliefs to serving the best quality chicken to the volunteer programs they offer for the youth. Since they have been around it feels as if they have become the cream of the crop for this fast food business. The one and only thing I can think of or consider is being open longer. The reason I say this is because they are already closed on Sundays and they are such a popular and busy food chain that they will be busy at all times of the day. Them being open longer will result in opening of more shifts which means more chances at jobs for the youth and those in need.
Chick-Fil-A Franchise Disclosure Document
https://www.franchisetimes.com/app/Chick-Fil-A-2022.pdf
Chick-Fil-A Employee Handbook
https://upstatecfa.com/wp-content/uploads/2021/03/Employee-Handbook-2.pdf
“Chick-fil-A has officially removed a problematic item from its menu”
https://www.today.com/food/real-difference-between-chick-fil-s-chicken-other-chains-t162642