The most demotivating part of Harer’s job is that she has been in the same role for 4 years and never was promoted. Since her previous boss, Jose, left the company, she has been taking on additional work to cover some of his late responsibilities. Along with all of that, she feels like there is a lack of communication. If I was an HR manager meeting with Harper’s supervisor, David, I would advise him to incorporate some of the 9 effective employee retention strategies to help keep valuable employees like Harper.
The first strategy that I would advise David to take is number 4 in the 9 effective strategies which is to communicate. Creating a culture of open communication is very important to cultivating a good relationship with colleagues. Doing so will allow Harper the space to address any grievances and any other problems she may be facing. This strategy will allow everyone on the team to have a sense of collaboration and will also build trust in senior management.
Secondly, I would encourage David to train and mentor Harper to be able to take her former boss’s role. She would be an excellent candidate for the role since she is familiar with the job duties and has already taken up some of its responsibilities. Doing so would be a flawless execution of effective employee retention strategy number 1 which is having advancement opportunities for employees.
If the company were to lose Harper and the likes of Harper, it would take a big blow to the overall health of the company. It would have lost a talent that would most likely take a long time to replace and train. The outcome is a loss of productivity and resources. And if it becomes a habit it will be bad for the company’s culture and would damage morale among the staff.