Author Archives: Juaddy Lajara

Retention Assignment

After reading the case study, ” A Case of Disengagement ” there were a couple key points to take away. The main one and the one that I feel is the most discouraging part of Harpers job is the fact that the work she has done has gone unnoticed. It is basically as if she has been nonexistent for the past four years. One can only imagine what Harper has gone through, especially with the departure of her previous manager who was there for all kinds of support. Harper has become disgruntled with the lack of acknowledgment she has gotten for all the extra work she has put in.

If I was an HR manager meeting with David in regards to Harpers situation my number one suggestion would be to ask questions. Ask Harper if she is okay ? How is she managing the workload ? How has she handled her previous supervisors departure ? These questions can build a foundation for David to know and understand what is going through Harpers head and he can use that as an idea for how to begin building his relationship with her. After that relationship is in process of being built I will focus on the workload. I would suggest holding full team meetings to accordingly split any extra work instead of having Harper pick everything up on her own.

Harper leaving the company can potentially cause the downfall of the entire business. Harper seems to be kind of the glue to everything. She has taken on the extra work that if not done could have become a bigger business issue. Not only that but Harpers hard and determination works as a tone setter for everyone else in that company to follow and use as momentum for each other. If she leaves it will lead them to struggle even more which can result in the departure of other employees.

The Founder

What makes Ray Kroc and the brothers different from each other?

One of the main differences that I see is that Kroc had more of the business mindset. He seemed to be of a whatever it takes to be successful kind of person. The brothers were more balanced and I saw them to be a lot more ethical.

Do you think the McDonald’s brothers did the right thing by selling out to Ray Kroc? Did Ray Kroc give the brothers a good deal?

I feel as if the McDonald’s could have maybe tried to hold on for a bit longer and potentially get a little better deal, although it was not terrible. As I had answered above it seemed as it Kroc was going to get his hands in there one way or another. The deal was not terrible but it was also one that could have been handled a lot better.

How did the local store franchises make money?

For the most part it was a very typical business mindset. They offer McDonalds products and continue to generate revenue from the products

How did Kroc make money? How was that different than the franchisees, running the local stores?

Kroc initially began making money with the ownership of the rights. He also had his own products which would generate funds. He realized that he had to sell the rights which was one of the differences compared to the local stores.

Does this film change your view of McDonald’s?

This film partially changed my view on McDonalds from a money point of view. Many people view McDonalds as quick and low quality fast food compared to its competition. What I learned was the persistency that Kroc had to have in order to get where he was able to get.

Ethics Assignment

For my ethics paper the company that I chose was Chick-Fil-A. I thought hard about this but proceeded to realize it is perfect because it is a company I know very well and usually go there about two times a week, usually when I am on campus. Chick-Fil-A’s is a company whose commitment to ethical business practices is strongly rooted in its corporate culture. As you may know the company is guided by a class of values based on the founder’s Christian beliefs hence, why they are closed on Sundays. These beliefs focus on principles such as honesty, integrity, and treating others with respect. In fact, the company’s “Operator Agreement” and “Employee Handbook” both are documents signed by franchise operators, outline the expectation of working to high ethical standards.

Chick-Fil-A’s approach to social responsibility goes beyond the backend corporate work to the communities it serves directly. The company actively engages in making a positive impact on customers lives. Notably, Chick-Fil-A has a history of philanthropy and community involvement. One being through the Chick-fil-A Foundation, an organization in which the company supports multiple education and youth programs demonstrating a commitment development of the younger generation.

Chick-Fil-A’s ethical stance also stands out in their effort to provide quality ingredients. The company has made themselves known to source chicken raised without antibiotics and has taken steps towards sustainable practices in its supply chain. This commitment to responsible sourcing aligns with increasing consumer expectations for companies to prioritize environmentally friendly and humane practices. I think I can speak for a grand majority of people when I say that your body does not feel the same after eating Chick compared to the way it feels after eating KFC.

This may sound a bit outlandish but when I speak of Chick-Fil-A I genuinely cannot think of what they can do to really become more ethical in a sense. From the practice of Christian beliefs to serving the best quality chicken to the volunteer programs they offer for the youth. Since they have been around it feels as if they have become the cream of the crop for this fast food business. The one and only thing I can think of or consider is being open longer. The reason I say this is because they are already closed on Sundays and they are such a popular and busy food chain that they will be busy at all times of the day. Them being open longer will result in opening of more shifts which means more chances at jobs for the youth and those in need.

Chick-Fil-A Franchise Disclosure Document

https://www.franchisetimes.com/app/Chick-Fil-A-2022.pdf

Chick-Fil-A Employee Handbook

https://upstatecfa.com/wp-content/uploads/2021/03/Employee-Handbook-2.pdf

“Chick-fil-A has officially removed a problematic item from its menu”

https://www.today.com/food/real-difference-between-chick-fil-s-chicken-other-chains-t162642

 

Juaddy Lajara

Hi Class,

My name is Juaddy I am currently a Computer Information Systems student at BMCC. I am a very outgoing and fun person and love meeting new people. If I am not out playing basketball I am most likely at home watching sports and hanging with my family. A fun fact would be that I am huge horror film fanatic.

My BMCC email is: juaddy.lajara73@stu.bmcc.cuny.edu