Author Archives: Aramis Ortiz

Retention

  1. The most demotivating part of Harper’s job is she doesn’t have someone she can rely on to help her prioritize her work and focus on her development. She is having a difficult time finding a work/life balance. This has led to her feeling like she isn’t being recognized for her contributions. Harper would appreciate better communication from her boss, as it would make her job easier to handle.
  2. If I was an HR manager meeting with Harper’s supervisor, David, the advice I would give him to help reengage Harper is to create a culture of open communication, make his employees feel valued, and create a positive work-life balance. These are three effective employee retention strategies that I feel would best help Harper’s situation. Communication is the key to a healthy work environment. When workers feel valued they will gain motivation and feel like they are actually needed and appreciated for the work they do.
  3. The downside of losing Harper as an employee would be it raises concern to other employees in the company. She is 26 years old and has been there since she graduated college at 22. 4 years of working in the company, then suddenly leaving would make fellow employees curious as to why she wants to leave. If Harper expresses her reasons for wanting to leave to her coworkers, it may make them realize the changes in the company since the old boss, Jose, left. This could be an eyeopening situation for them and could lead to them wanting to leave as well. 

The Founder

  1. The difference between Ray Kroc and the McDonald brothers is their approach and visions for the business. Ray was more determined and eager focusing mainly on expansion and profit. He had a vision to turn McDonalds into a worldwide franchise. The McDonald brothers, Dick and Mac, focused on taking a much simpler approach and caring for good quality and efficient services. They wanted to maintain the principles of their original concept. Ray Kroc was definitely riskier in the way he approached the business.  
  2. I think the Mcdonald’s brothers did make the right choice by selling out to Ray Kroc. Their options were very limited and by selling their business, they would be provided with income. It is definitely a difficult decision to give up something you started, but they couldn’t afford to win against Ray. Although, I do think that they should’ve been given a better offer, but regardless McDonalds ended up being very successful and known globally.
  3. The local store franchisees made money by giving McDonalds a percentage of their sales. They were able to use the well known brand, as people were familiar with it.
  4. Ray Kroc made money off the land of the McDonalds locations. He would buy the space and then sell or rent it to franchisees. They would have to pay him a percentage of their earnings. 
  5. The film “The Founder”, didn’t change my view on McDonalds. It was interesting learning the specifics of how McDonalds came to be, but my views on McDonalds remain the same. I feel like most big companies start off small then slowly start to expand, whether its nationwide or global.  However, the film was informative and did a good job painting the picture of how this company grew to be so big from start to finish.

Ethics- Planet Fitness

For the past few months, I have been consistently going to the gym because I wanted to get more active. I chose Planet Fitness as the gym that I would be going to, so I got a membership there. Planet Fitness, which was founded in 1992 in Dover, New Hampshire, has become one of the largest and fastest growing franchisors and operators of fitness centers in the United States. The main goal of theirs to enhance people’s lives by providing an affordable, high quality fitness experience in a welcoming, non-intimidating environment. This organization is taking action with regard to corporate social responsibility, as they pursue sustainable business practices.

Providing access to fitness in underserved communities continues to be their biggest opportunity to drive health equity.  Research shows that lower-income communities experience a disproportionate rate of adverse health impacts such as heart conditions, obesity, and behavioral risk factors. With approximately 20% of their clubs located in areas of the U.S. with low income, they are committed to providing a more affordable and high-quality way to improve the physical and mental health, and overall wellbeing, of those who need it most. For more than 20 years, Planet Fitness has kept the price of the basic membership at $10 per month, consistently offering a low point of entry for the 80% of the U.S. population that doesn’t belong to a gym.

The Judgement Free Generation is Planet Fitness’ signature initiative to promote kindness and acceptance among today’s youth in partnership with Boys & Girls Clubs of America. It provides youth with access to the opportunities and tools needed to reach their potential and advance their social, emotional, mental, and physical wellbeing. Planet Fitness launched the Judgement Free Generation scholarship program in 2017 to recognize and reward youth who are actively promoting kindness and inclusion in their communities. Since then, they have reached 180 youth with scholarships worth $5,000 each, helping to ease the financial burden of secondary education. Planet Fitness has constructed customized versions of the Judgement Free Zones for Boys & Girls Clubs across the country that meet youth where they are and provide access to safe, welcoming spaces where they can start to build healthy habits through fitness. Planet Fitness has focused their funding on supporting trauma-informed care training for staff, a 6-month, evidence-based training that equips staff to better understand the impacts trauma can have on teens’ own wellbeing as well as their relationships and interactions with others. To help extend judgement free culture, they empower local Boys & Girls Clubs to spread kindness within their own communities through Community Kindness Grants, which fund local service projects, created and executed by local youth. Planet Fitness employs strict safety protocols to safeguard team members and members while in the clubs. They uphold their standards through mandatory team member trainings on Planet Fitness University, their online training program. Health and safety requirements have been included in their Code of Ethics.

Reducing environmental footprint is vital to the business. Their strategy is led by cross-functional environmental working groups consisting of team members from their operations, construction, facilities, vendor management and corporate responsibility teams, with oversight from senior leadership. Within the operations, their biggest opportunities for reducing impact are through resource efficiency, including water and energy, as well as responsible waste management and recycling measures. Each year, they work with outside consultants to measure and report energy use, greenhouse gas emissions, water usage and waste across corporate headquarters and corporate clubs.

Practices that I would recommend for Planet Fitness to pursue are using their social media accounts and local advertising, so customers can see all the initiatives that the gym has taken to better the environment. This can help attract more members because you are being transparent about your efforts, which can build trust. It is important to build a strong relationship with customers.

Aramis Ortiz

I'm a non-degree student at the moment, however I plan on pursuing a career in sport management. My hobbies are listening to music, playing/watching sports, and going around the city with friends.

My BMCC email is: aramis.ortiz47@stu.bmcc.cuny.edu