A brand I would like to discuss is Amazon. I personally work at Amazon part time so I would like to describe my personal experience there. Workers at Amazon have lots of safety precautions while working in a warehouse. Workers are also given a $100 credit for a pair of boots on their website which has a steel toe so that if something heavy were to fall on their legs, it would protect their feet from any harm. The managers always perform safety checks before workers are allowed to work, to ensure that nobody gets hurt by the fault of Amazon. Workers are given very safe training as whenever an employee is hired, they are supervised for their first couple of days until they finish their training.
Amazon also gives a lot of incentives for workers, for example, things such as a $100 bonus if you had reported a covid-19 vaccine. When people are working during the holiday season, a lot of opportunities pop up for people such as being able to get more shifts or bonuses on top of the shift(s) you already have. Amazon recently has endured pressure from labor unions, for better pay as inflation is on the rise and so is the cost of basic necessities. In Nyc pay has risen from 2-5 dollars which is very good for public relations and for workers, as other businesses such as Mcdonald’s or Burger King still offer $15 as their pay which is not really liveable anymore in a place like Nyc. I have received a pay raise from 16.25 to 18.30 which I am really happy about.
Amazon’s policies for customers are very lenient, as they value customer satisfaction even if it comes at a loss of profit. If you receive a product that you purchased on Amazon and used it, you can return it for a full refund, many businesses today will not refund your money if you open and use the product. This is very good for customer relationships as you can buy practically anything and then return it if you don’t like it, as other competitors do not have such a policy. Amazon also will price match other competitors, so if it shows that Amazon has higher pricing then you can contact support and show proof that it is offered at a lower price at another competitor and they will give you the price that they have.
If you decide to bank with amazon, their credit card offer is very good and also a business tactic. Credit card holders can receive 5% back on any purchase that is on Amazon and Whole foods (Which Amazon owns) but only receive 1% on any other purchase. This heavily incentives for people to shop only at Amazon, because of the benefits that you can receive vs the ones you get on other purchases. Many credit cards only have 3-4% but a majority of the time is only on certain sections such as things like gas or dining which you will not see using very often compared to something like buying groceries or ordering house items to your house.
I feel like Amazon should take more of a bigger social outreach as many people do not hear about the positives that amazon offers for their workers, which is mostly hidden from the public and only known to workers. Amazon sometimes does things such as raffles where workers are given a chance to win a prize, it can consist of money, TVs or video game consoles. In my station personally, during the Christmas season, they gave us workers a raffle to win a Ps5 and a Nintendo switch, which I feel shows Amazon does care for workers as it is a very big reward sometimes compared to other big businesses that don’t do raffles at all.
