Module 12: When Conflicts Arise

Read Gillespie (2006). Complete this handout as your read

Gillespie(2006)

Watch TAPS: Partnerships with Families Part 3. Complete this handout as you watch the video

Read the When Conflicts Arise Scenarios.  Imagine you are the teacher in the situation

Conflict Scenarios –O

Pick 2 scenarios and answers the following questions for each scenario:

  • What would you say to the family?
  • What are some of the concerns a family/ teachers may have around the issue?
  • Use evidence from Gillespie (2006) and TAPS: Partnerships with Families Part 3 video to support your response

11 thoughts on “Module 12: When Conflicts Arise

  1. Janate Bratton

    * What would you say to the family?
    * What are some of the concerns a family/ teachers may have around the issue?
    * Use evidence from Gillespie (2006) and TAPS: Partnerships with Families Part 3 video to support your response

    Answer: Scenario #1 I would let Ms.Lin know that Mi isn’t full potty trained yet. Explain that she still has bathroom accidents and explain to her also once Mi starts showing  interest in the toilet or potty chair. Wanting to wear “big-kid” underwear. Able to follow simple directions. Able to communicate that they need to go to the bathroom, either through words, facial expressions, or body language she would be fully ready. That is not a process to rush and she should not feel mad or sad that she isn’t ready yet. I would also let her know that for her comfort that we will continue to put her in diapers. Also let her know to practice at home.

    Scenario #3 I would approach Carlos respectfully and see what is going on and what im observing with the lateness. Use “I” messages. They will help you speak honestly about your feelings without placing blame on the parent. Ask if there have been any recent changes at home. But most importantly emphasize the positive. I don’t want Carlos to feel uncomfortable coming to me about losing his job. And try to compromise to see how we can resolve the lateness.

    1. Jen Longley Post author

      Janate — Thanks for your comment. Using “I” message is important when speaking with families. I wonder, how could you use the same “I” statements in your conversation with Ms. Lin for scenario #1? Is there 1 definition of toilet learning? I wonder, how does the material from the Gillespie (2006) reading and video specifically connect to your comment?

  2. Lacoya Richards

    * What would you say to the family?
    * What are some of the concerns a family/ teachers may have around the issue?
    * Use evidence from Gillespie (2006) and TAPS: Partnerships with Families Part 3 video to support your response

    scenario#5
    Answer: i would let Jameel’s family know that he only take a few bites of the foods that they sent him for lunch, he doesn’t eat a lot everyday. i would asked the family about why would he need to be feed his lunch. According to Gillespie (2006) asking questions and wondering acknowledges that the responsibility for finding a solution is shared by both the parents and ECE professionals.

    scenario#4
    Answer: i would address Ms. Hernandez respectfully and explain to her that Maria is not dressed warm enough and that our school programs policy said all students are permitted to go outside. However, i would ask her mother why she doesn’t want maria to go outside with the other child in the cold and the reason she not dress extra warm and just empathized with her understand what she saying, her thought process or ther circumstances that she probably facing. Maybe find away to help Ms. Hernandez.

    1. Jen Longley Post author

      Lacoya — Thanks for your comment. You wove content from the readings into your response to scenario #5. Asking the family questions in an open-ended, non-threatening, non-confrontational manner can address issues and built open, honest communication with families that facilitates relationships. Be empathic to families’ concerns — whether it be about feeding or going outside — supports relationships also. I wonder, how does your comment specifically connect to the video?

  3. Shemella.scipio

    1. Scenario#2. I would ask Gina what are her values on breast feeding. I would explain to her that Tyrone is still hungry after he finishes his bottles and ask if she will be willing to supplement formula or increase the amount of bottles she brings to keep Tyrone full.
    – The family might have a issue with supplementing .
    – Gillespe talks about pointing out the positive focus on what is going well. The video talks about having the parents off solutions so they feel like they have some type of control in they situation

    2. Scenario#4. I would say to Ms Hernandez the policy of the center is that all children is to go outside weather permitting. If it’s an issue with buy clothes, we are here to support you and the safety of the child and will find other alternative to make sure the kids all have the same play experience.
    – The family might have an issue with us prying into their personal life.
    – Gillespie and the video spoke about empathy, putting yourself in the parents shoes.

    1. Jen Longley Post author

      Mel — Thanks for your comment. You connected your responses to Gillespie’s (2006) reading and video. You mention Gillespie (2006) & the video suggests pointing out positive feedback & what’s going well with families during your conversations and be empathic. I wonder, what positive feedback would you offer Gina and Mr. Hernandez? How could you demonstrate empathy to Gina and Mr. Hernandez?

  4. Tamaris Gomez

    What would you say to the family?
    What are some of the concerns a family/ teachers may have around the issue?
    Use evidence from Gillespie (2006) and TAPS: Partnerships with Families Part 3 video to support your response
    Scenario # 5- Since Jamel is having trouble eating. I would communicate with Jamel’s family that you have been trying to feed him his lunch but he only takes a few bites. I would probably suggest changing his meals or recommend them seeing a nutritionist for substitutes.

    scenario #3- I would use the asking question and wondering strategies because that will help me get a better understanding of Carlos situation. According to the article ” Asking questions to get additional information and wondering aloud are two of the easiest ways to give ourselves a moment to stop before reacting or responding.

    1. Jen Longley Post author

      Tamaris — Thanks for your comment. You connect the Gillespie (2009) reading to your comment. I wonder, how can you embed asking questions and wonderings into your conversation with Jameel’s family? What questions or wonderings would you ask to Carlos’ family? How does the material in the video specifically connect to your comment?

  5. Tamia Cabrera

    Scenario #3: I would approach Carlos and have a one on one talk with him, making sure to empathic to his concerns. Start by asking if everything is ok and if there is something he needs. I would tell Carlos that I am not only here to support his children but also support him. We can be able to arrange and resolve the lateness.

    Scenario #4: Regarding Ms. Hernandez I would approach her and ask her concerns on her child going outside in this weather. I would explain that there is a policy that says students are permitted to go outside. I will assure her that I am here for her and her child and I want them best to be comfortable. I will try to find a way to resolve and arrange the problems with the parent.

  6. Xitlaly Rangel

    Scenario 1:
    1. What would you say to the family?
    I would let Ms.Lin know that I understand her wanting Mi to not wear diapers but with the amount of accidents she’s been having already, its best for everyone if she does. Until we know for sure is ready to go diaper-less again. I would also tell Ms.Lin that she can support her potty training at home and I would do my part to support her here.

    2. What are some of the concerns a family/ teachers may have around the issue?
    Some concerns of this ongoing issue would be why Mi is having accidents when Ms.lin said she was potty trained, is there something wrong with Mi causing these accidents. Or perhaps she was never actually potty trained properly for it to stick with Mi.

    Scenario 2:
    1. What would you say to the family?
    I would inform Gina that Tyrone is still left hungry after feeding and if she can provide more for him that we can keep stored just in case. I would also let her know that we can also supplement her breast milk with baby formula as well, if she doesn’t have an issue with that. It is also important to address this issue with empathy and pointing out the positive (Gillespie 2006). Breastfeeding is not always easy for every mother so addressing this issue an a appropriate manner is very important.

    2. What are some of the concerns a family/ teachers may have around the issue?
    Some concerns teachers may have around this issue would be that Tyrone may not be getting the proper amount of nutrition/food he needs for his growing body. Another concern would be if the mom would be open to this new option/switch.

  7. Eunice Moronta

    Scenario #1

    1) What would you say to the family?
    I would communicate to Ms. Lin the accident her baby has been having and we can both try to come up with a solution. It’s important how you approach families because they could take things offensive. I believe the best way to solve an issue like this is offering the baby to wear pull up and still encourage the baby to use the bathroom throughout the baby until he has fully adapted to the environment of the classroom or asking the parent what advise she can give that will help with this issue.

    2) What are some of the concerns a family/ teachers may have around the issue?
    The problem might be that the baby is an different environment which is why the accident might be happening, The family and teacher might be wanting to talk about the environment back at home so the teachers can try to make the baby comfortable. The communication between families and teachers is very important because families know best about what makes babies feel good and what are some of the things that make them feel uncomfortable.

    Scenario # 3

    1) What would you say to the family?
    I know that Carlos is suffering the lost of his job so this is something that has to be approached lightly. Communication is always a great way to resolve situations that families go through. To help with this situation I would first speak to Mr. Carlos if there is anything I can do to support him through his lost. I would have to first build trust in this process because it is the only way he would feel comfortable to allow help. I would also speak to him the protocol about picking up his child late and how it could impact him and his child. Going forward I would help him and direct him to resources that can help to get another job and resources that can help him with cooping with the lost of his job.

    2) What are some of the concerns a family/ teachers may have around the issue?
    Some of the concerns teachers may have is the safety of the child and not being observed well when with he is under his father’s supervision. Families may worry that they can’t depend on Mr. Carlos to pick up his child from daycare which can also cause stress in them because then they are aware that the baby isn’t being attended to properly which can cause them to worry in their job and interfere with their work.

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