Read Sad Little Bird.
Sad Little Bird ScenarioBased on the Touchpoints model:
- How should Lilly have handled the situation with Mrs. Mohar? Why?
- What should Lilly have said to Mrs Mohar?
Include evidence from Gudrais (2012) to support your response.
Reply to 1-2 other comments!
Based on the Touchpoints model:
1. How should Lilly have handled the situation with Mrs. Mohar? Why?
2. What should Lilly have said to Mrs Mohar?
Include evidence from Gudrais (2012) to support your response.
1. Answer: I do believe that Lilly came off kind of grass and she could had been more sentimental to the situation because we don’t know what Mrs.Mohar is going through at home.
2. Answer: Lilly should had pulled Mrs.Mohar to the side. Somewhere privately and spoke with her regarding on why she is dropping Emma of late and picking him up late , see what she says explain to her that you are here for her and that she should had told you. Just like in the reading it states how “She firmly believes that even small caring act should be recognized” (pg 6) Also, mention about telling him that she will be right back early isn’t good. Explian how it affects us caregivers and child during the day.
Janate — Thanks for your comment. You are taking an empathic approach to working with Mrs. Mohar. I wonder, do you think there should be a specific time that babies should be dropped off by? Why?
1. How should Lilly have handled the situation with Mrs. Mohar? Why?
Answer: i feel like lilly should not speak to Mrs. Mohar in that way, it comes off disrespectful and inconsiderate because she doesn’t know what’s going on in Mrs. Mohar personal life. Lilly should ask questions or have a conversation with Mrs. Mohar and the director to express her concerns in a respectful way and allow Mrs. Mohar to tell her side of why this is happen.
2. What should Lilly have said to Mrs Mohar?
Answer: i feel that Lilly should have pulled Mrs. Mohar aside and have the director present and just have a conversation with Mrs. Mohar regarding why emmal is always late and being picked up late. And Lilly should let Mrs. Mohar explain herself on why this is happened and just be considerate and understanding towards what she’s going through.
Lacoya — Thanks for your comment. Your response demonstrates respect for Mrs. Mohar — which will help to facilitate a relationship with Mrs. Mohar, which will allow her to open up and share what is happening in her life. I wonder, should there be a time that families have to drop babies off by?
How should Lilly have handled the situation with Mrs. Mohar? Why?
1) The way Lilly spoke to MS. Mohar was rude and disrespectful. She could have spoken to her quietly to the side.
What should Lilly have said to Mrs Mohar?
2) Lilly should have pulled Mrs mohar to aside and had a another staff to listen to their discussion and trued resolving it.
Tamaris — Thanks for your comment. Working to find a resolution that everyone agrees with is important. I wonder, what exactly should Lilly say to Mrs. Mohar?
Hey Tamaris! I totally said the same thing Lilly was super rude in addressing Mrs.Mohar that way. I wonder what would happen if Mrs.Mohar would have complained to one of Lilly’s supervisors.
How should Lilly have handled the situation with Mrs. Mohar? Why?
Lily should’ve talked to the parent and see what is going on with the family. You are responsible for the child for 8 hours out of a day, so it’s only right to see how the home life is going. Its obvious mom is overwhelmed.
What should Lilly have said to Mrs Mohar?
Is there anything I can do to help? How is everything at home? Anything change lately? Can we help find a new plan?
1:How should Lilly have handled the situation with Mrs. Mohar? Why?
I believe that Lilly should have handled the situation a little bit more understanding. I felt like Lilly had this “I am over it” attitudes towards the situation which drove her to make that decision.
2:What should Lilly have said to Mrs Mohar?
Lilly should have first talked to Mrs.Mohar and ask her if there’s anything she can do to help her and Emmal. Lilly should have asked Mrs.Mohar for a time when she is available to speak privately. Lilly should have worked out with Mrs.Mohar first and try things for at least a week and then maybe get somebody from management involved.
I reviewed this assignment
1. How should Lilly have handled the situation with Mrs. Mohar? Why?
Lilly should have made the call or have had the conversation at another more appropriate period not during work hours. Her approach was short and blunt and it should have not been that way when you want to approach an issue. The way she worded the issue was not correct either, she came off putting the blame on Mrs. Mohar without knowing the full circumstances/story of the parent.
2. What should Lilly have said to Mrs Mohar?
Lilly should have perhaps made the call to schedule a talk for a more appropriate time. Lilly should also not be as harsh or blunt when it comes to addressing these types of issues.
A more appropriate response would have been “Is there something I can do to support you and Emmal to help with the transition and better our communication”
1) How should Lilly have handled the situation with Mrs. Mohar? Why?
Lily was already annoyed by the actions Mrs. Mohar was taking on dropping off the baby off at a time that can interrupt breakfast time. Lily should have supported the mother and her baby and trying to figure out what help is needed to support her and her baby. That would have helped Mrs. Mohar felt more comfortable and important. Relationship matter in families with and childcare givers because it also help with child development. It helps to subside behavior. Parents need to be taught that transitions should be considered so children can “competent and rather than concerned” (Gudrais, 3).
What should Lilly have said to Mrs Mohar?
Lily should first have assured Mrs. Mohar that everything with Emmal is fine and there is just a few concerns she has to go over with Mrs. Mohar that would help better to support Emmal. She should have stated the good news of Emmal to soothe the conversation to a great start and then transition into what needs to be working on that would better help Emmal with his behavior. In example, something like this… “Good evening Mrs. Mohar how are you? Everything is fine with Emmal and he is a great baby(name a few things that make baby great) but we are trying to help Emmal with his issue on crying when you are not present. I am guessing that Emmal is pretty attached to you so we wanted to speak with you on ways to help baby Emmal control his emotions and realize that you would be back by the end of the day. We can collaborate on ideas that help your baby develop from this aspect and I can actually offer you the curriculm we follow here that has proved to help babies on this issue.” This would have been a much better way to have approach the situation where Mrs. Mohar would have actually engaged in learning about ways to help her son with his emotions.