Summary
Harper is unique, so it's important to tailor retention strategies to fit her needs and preferences. Regularly assess Harper's satisfaction and make adjustments as needed to ensure a positive work environment that encourages her to stay with Marketable, Inc.
Nip Harper's situation early to avoid any discomfort.
- The most demotivating aspect of Harper’s job is that her new boss, David, does not appear to be available to assist her despite the fact that she is doing more work than ever since her previous boss, Jose, left with no recognition for her contribution.
- If I were a human resources manager meeting with David, my advice would be to first reduce Harper’s workload so she doesn’t feel overburdened, and then hire someone soon to relieve some of her frustration. Second, hold a weekly team meeting to go over the job, see how the team is doing, and make any suggestions. Third, all team members want to feel good about themselves and be recognized for their efforts, so implement incentives or employee of the month programs. Fourth, keep communication open, and finally, make the workplace a place where team members can grow and learn.
- The disadvantage of losing Harper as an employee is: low productivity since she’s gone because the other team members’ morale has suffered as a result of seeing two of their work buddies with whom they’ve grown a connection from left. It is very expensive for the company to hire and train someone else in the hopes that they are just as good and can perform job duties well, and it is also time consuming. David’s workload will increase and become more difficult, and he will most likely have no time for the other employees. He is more likely to be behind on work task. With a high employee turnover rate, losing Harper could harm the company’s reputation and destroy customer loyalty.
The effective Retention Strategies that might work best in Harper’s situation is having advancement opportunities, creating a culture of open communication, make employees feel valued, create a positive work-life balance and don’t overburden employees.
