Retention

• The most demotivating part of Harper’s job is her having to taking on more work and not being appreciated for it. Not having a balanced work/life is never good but when your not being rewarded for working harder and going the extra mile it drains on you even more.
• If I was a HR manager trying to re-engage Harper I would first acknowledge the extra work and time she put in picking up for Jose’s departure. Since she works on a team of six so it is important to make each person feel like they are being rewarded for there contribution to the team.
• The downside of losing Harper is with the amount of work for the company she was doing covering in the absence Jose they would be at a great disadvantage. Having to fill two important team roles would be difficult and Harper should use this to her advantage to get a promotion or a new job.