1)The most demotivating part of Harpers Job is that her boss Jose has left the organization. Her workload has increased, she has limited communication with the new boss, she feels overburdened and she doesn’t feel valued. She had a good work relationship with Jose her earlier boss for the past 4 years. He was guiding her since the time she has joined the organization. She has lost the guidance and support provided by him. The communication level with David the new boss is limited and though her workload has increased she does not feel involved or valued
To conclude she is demotivated by her boss leaving the organization and lack of acknowledgment from David the new boss.

2) I would as the HR manager advise Harper’s supervisor David to create channels of communication with Harper and make her feel valued. I would recommend that he spends some time with her every week to prioritize her work schedule. He can also give her feedback on the positives and negatives to acknowledge her contribution and make her feel that she is an important part of the team. Further, he can review her work load and responsibilities and distribute some work load to other team members giving her time and space to manage her responsibilities effectively. Additionally, he can offer her a revised pay package to compensate for her additional work responsibilities. Lastly, he should positively reinforce her role in the team by recognizing her contribution to the team.
To conclude he has to communicate with her, make her feel valued, and redistribute her workload to make her more effective.

3) he downside of losing Harper as an employee would be that the company would have to find a new employee and train the employee to adapt to company culture and work style. The activity of hiring a new individual would consume time, efforts mad resources. The company would have to invest time in finding a suitable resource and train the resource to perform her responsibilities. She has a good understanding of the organization and her work style is perfectly suited to the organization. She joined the organization immediately after graduating and has been successfully completing her role for the past 4 years. The new employee may not adapt easily to the work culture and the company may find it difficult to find a suitable resource with matching competence levels.
To conclude it is more expensive to hire a new employee than to retain an existing efficient employee.