• What do you think is the most demotivating part of Harper’s job?

The most demotivating part of Harper’s job is that her new boss seems to be less aware of the workload and stress she is dealing with and does not seem to be available to help if Harper needs advice. This is becoming a problem for Harper because it is harder to have a balance between her work and personal life.

• If you were an HR manager meeting with Harper’s supervisor, David, what advice would you give to help them re-engage Harper?

First and foremost, I will explain to David the importance of employee retention and the benefits of it. I will advise David, to establish clear expectations and objectives with Harper so she can have a crystal-clear understanding of her job duties. Also, it is important to acknowledge Harper’s additional work to help cover Jose’s responsibilities and how long will her additional help be needed. Additionally, I will insist David communicates with Harper to create a positive work-life balance and see what options there are available to help Harper manage the workload she has without interfering with her personal life. For example, adding 1-2 work-from-home days or a more flexible work schedule. Overall, Harper should know and feel her work is being acknowledged.

• What would be the downside of losing Harper as an employee?

Harper has been an employee for roughly 4 years, she has experience in her role. Harper has been able to cover additional responsibilities for almost a year. That itself says a lot about the type of employee Harper is. Lossing her as an employee would be a downside, it will decrease productivity and produce an employee gap. It seems that it has already been difficult to manage productivity after losing Jose, losing Harper will just create a stressful environment for the other employees.