A trip to Trader Joe’s is a part of my weekly routine. I am aware that the organization is a corporation, but its communistic appeal makes it feel that it just harmonizes with my local neighborhood. In this assignment, I will be analyzing Trader Joe’s ethical standards in regard to its corporate social responsibility and pursuance of sustainable business practices.
Trader Joe’s is a US-based supermarket that is owned by a German retail company, Aldi Nord. On its contact page, the company highlights three areas of focus for the company’s mission to maintain sustainable business practices in regards to corporate social responsibility – Diversity & Inclusion and Sustainability & Packaging. It illustrates how they maintain a diverse and inclusive environment within its business practices of the crew, supplier, and community development. There is a particular emphasis on its engagement with the Black stakeholders of the company in providing examples for the company’s evidence on how they maintain this ethical standard. However, this emphasis gives off a performative undertone that can be sensed throughout the entire statement. Also, noting its publication date, it was issued following the George Floyd protests of 2020, and companies have been increasingly prioritizing off marketing their organization’s values as aligning with certain social movements, similar to greenwashing practices. In an effort to remedy this performative tone of voice, the company could incorporate language and practices that acknowledge all members of their community in consideration of their varying ethnic backgrounds.
Sustainability is properly becoming a major discussion point for businesses with the impending climate crisis, so Trader Joe’s does appear to be proactive in limiting their use of plastic by improving the packing of their products. Thus far, the company has “[increased] the amount of recycled and sustainably sourced materials, and/or removing non-sustainable material… [and] removed over two million pounds of plastic packaging from [their] products” in 2020. This is a great initiative conducted by a national business because they have so many customers who purchase their products. They also continue to include their “five-point sustainability framework to evaluate each product and identify opportunities for packing improvements:
- Reducing and removing the packaging
- Sourcing renewable and recycled packaging materials
- Choosing packaging that can be realistically recycled
- Avoiding the use of harmful substances in packaging
- Providing information to customers that increases understanding of how best to recycle or dispose of packaging”
Trader Joe’s sustainability statement does not include the whole picture, potentially. Green America, a non-profit that focuses on “[harnessing] economic power… to create a socially just and environmentally sustainable society,” has reported Trader Joe’s refrigeration is toxic for the environment. Because of this issue, Trader Joe’s has “received the lowest score on the Environmental Investigation Agency’s Climate-Friendly Supermarket Scorecard.” Trader Joe’s refrigeration has leaking issues that need to be addressed. Refrigerants and refrigerant leaks are major benefactors to the emission of greenhouses gases every year. Since being found guilty of violating the Clean Air Act, which is due to the leaking refrigerants, the company has not made any major efforts towards resolving this issue. Trader Joe’s should find solutions to this issue as it will continue to taint their reputation of doing good for the environment, such as converting to more environmentally friendly equipment.
In my research, I have continued to find incidents where Trader Joe’s does not uphold the ethical standard the company is portraying. There are reports that Trader Joe’s chocolate is linking to the cocoa trade in West Africa where child labor is popularly used. Furthermore, the company lacks transparency in providing information on the manufacturers of Trader Joe’s own-brand products that largely fill the store. Of the few products that have been revealed some of the largest food suppliers have been named as such manufacturers the Green Stars Project found. I found this to be an ethical issue as customers may be gravitating to their products because of their business appearance to dissociate with large corporations. \
After this research, my perspective of Trader Joe’s has shifted. Though the company is making positive improvements to becoming more aware of its sustainability and diversity practices, Trader Joe’s is not being completely transparent with its consumers.
Sources:
https://greenstarsproject.org/2021/02/28/how-ethical-is-trader-joes-review-rating/
https://www.traderjoes.com/home/contact-us
https://www.traderjoes.com/home/diversity-inclusion
https://www.traderjoes.com/home/sustainability
https://www.greenamerica.org/dont-discount-our-future-tjs