Author Archives: Rachid

The Joneses

  • Would you categorize the way the Jones family lives as personal selling? Why or why not?

In the way the Jones family lives, I don’t categorize it as personal selling. There are a lot of ways to convince customers to buy your product, and it should be under the rule of promoting with a clear description of the product and transparency, so it can protect the customer’s freedom of choice. In the case of the Jones family, they have been using deception and cunning, which is illegal. They have been creating such scenarios to get close to people by pretending that they are friends with them, while they have been using them for business purposes only.

  • What similarities do you see between the sales tactics the Jones family employs and the marketing tactics of some of your favorite brands? Give an example.

I would say, since I’m a fan of soccer and my favorite player is Lionel Messi, he uses adidas cleats for his sports games. However, that emotional strategy the company uses gives me the feeling that when I wear those cleats, I feel like I have unlimited skills and I can perform well on the pitch, which is the same strategy that the Jones family has used with sports equipment. They have been performing well in sports, so they can easily promote those products to their customers. Also, the same strategy has been applied to different products by choosing the right time and the right place.

  • Based on what you read in the course materials and what you observed in this movie, do you think the way products are marketed in this movie is ethical?

I don’t think the way they advertised such things to people was ethical since it was based on deception; they took advantage of people’s compassion and innocence in order to profit from them. Promoting a product has its own set of rules and notions that must be followed, but the family failed to do so. However, I admired how quickly they made contact with people and how they turned their family into the center of the town, so that anyone could talk about them and their lifestyle, which reminds me of a scene in the movie where KC said to Steve, “The purpose of selling is not to sell things, it is to sell lifestyle and attitude,” and this strategy is what companies use to promote their products by using influencers and celebrities, so that the customer will believe that they belong to them. But the truth is that all of this is a lie, and the last part of the film, when that person dies because he couldn’t afford the house payment, clarifies how severe the consequences can be even though this trend is spreading widely in our society, especially among teenagers, who believe that those on social media have such a good life, and they try to imitate them by paying for stuff that will not add any value to their lives.

 

  • How would you feel if you were friends with someone in the Jones family before you found out their secret? What about afterward?

I’m going to feel bad about it; being used for business purposes is a disappointing thing that can happen to someone, especially when you accept that person as a member of your family, but in the end, you discover that all of your feelings for that person have faded and nothing of that was real; I’ve had that experience before, and it has changed a lot of my attitudes toward people.

 

Promotion

Samsung Makes It Easier to Use Blockchain on Galaxy Devices With Support for Hardware Wallets

Korea on May 13, 2021

Galaxy users can now import and manage all their assets for cryptocurrencies and DApps in one, easy-to-use and secure location

Samsung Electronics announced that blockchain users can now manage and trade virtual assets from third-party wallets on Samsung Galaxy smartphones. The update makes it easier for blockchain users to access and process transactions by importing virtual assets stored on select cold hardware wallets to the Samsung Blockchain Wallet available on most Galaxy smartphones.

 

Support for hardware wallets provides Galaxy blockchain with a consistent user experience of managing crypto assets from one convenient location. In addition to the Samsung Blockchain Keystore, Galaxy smartphones can now connect to hardware wallets including the Ledger Nano S and Ledger Nano X. Samsung Blockchain Wallet users will also be able to keep up with the latest trends in cryptocurrency with a dedicated newsfeed in the app featuring articles from CoinDesk, one of the top blockchain news outlets.

New Mobile Experiences Powered by Advanced Security

After launching with the Galaxy S10 in 2019, the Samsung Blockchain Wallet has grown to support some of the most popular cryptocurrencies including Bitcoin, Ethereum, ERC tokens, Tron (TRX), and TRC tokens. It also allows Galaxy users to explore decentralized apps (DApp) that use blockchain technology to authenticate the exchange of digital assets. From games to social media, finance, security and more, Samsung provides access to the latest DApps and offers recommendations for users across a variety of categories.

To store and manage virtual assets, devices must be secure. Samsung’s mobile blockchain solutions are made possible by the defense-grade Samsung Knox security platform. The private keys used for cryptocurrency and DApps are encrypted and stored in an area isolated from the main operating system called the Samsung Blockchain Keystore. This information is further protected by a secure processor and can only be accessed by providing the asset owner’s PIN or fingerprint.

Samsung believes innovation can only happen through an open and collaborative approach and has opened access to its blockchain ecosystem with the Samsung Blockchain SDK. Developers can build DApps that generate, store, and manage blockchain accounts easily and process transactions with APIs dedicated to each ledger system. It also provides APIs allowing DApps to securely sign for transfers of virtual assets using third-party hardware wallets.

 

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Place

1)For the first example, what were the main reasons that the firm reversed their decision and returned to their initial channel mix?

For the first example, the reason why the firm reversed their decision and returned to their initial channel mix is that the moment they expanded their distribution mix to target a new type of customer and increase their profit, this didn’t come out with the result that the company set for since it doesn’t add any value to the company and might lead the brand to a risk of its reputation since it will be produced at a low cost. It’s like selling a Ferrari at the price of a Ford.

2)Do you agree with their decision?

I totally agree with them. The manufacturer produces jeans of high quality and sells them to discount stores. This will decrease the value of the brand and will impact the profit of the company.

3)In the second example, do you agree with their choice of channel for their new watches? Why?

For the second example, I would agree if it was another brand of watch and not one of the Swiss watches, since we all know that those manufacturers produce a high-quality watch for a specific customer and that is what makes the brand special compared to the others.

4)Do you think that most of their existing jewelry stores will be willing to stick and sell these new watches?

I don’t think so, because their segmentation is based on specific customers that will just buy good quality watches, so when the customer notices that, they will think that those jewelry stores sell fake products at a high price.

5)What other channels (retailers) should they also consider?

Amazon, Shopify, Alibaba, Costco,

 

Product Concept

The show demonstrated great ideas to invest in. All of them were good and related to our lives and our consumer behavior, but I would say that the only investment that caught my interest was the last presentation by the co-founder of Incredible Eats, Dinesh Tadepalli. The reason why I chose it is that I think his idea is more efficient and sustainable compared to the others. Since we are now having a big issue with climate change, and I like to support those types of ideas because it’s beneficial to society.

Moreover, we all know that plastic takes a long time to decompose. So this product is a replacement for plastic utensils. In other words, we can eat the spoon, the straw, and even the chopsticks. They come with flavors so that we can enjoy our meal and save the planet too.

As I said, this product encourages us to save the environment. For example, let’s say I’m going to organize a party. Instead of using a plastic utensil, I will use this edible product as an ideal option. First, I’ll save time, and second, I will not have a lot of trash to recycle. It’s also easy to use because the ingredients that it’s made of give a good flavor to any type of food that you use it with instead of feeling the plastic taste.

Furthermore, I believe that consumers will find it a good option instead of plastic for many reasons. One of them is a health concern, as plastic contains various chemicals that are harmful to our bodies. Another reason is to encourage children to eat healthy food. Nowadays, most children are more into junk food than healthy food, and I think this product will encourage them to eat healthy food because of the touch that this product has. It makes it more enjoyable when you eat your spoon after you finish your meal. It is also a good alternative for businesses that will save time in recycling plastics, and it will give a beautiful touch to the business because it will become an innovation that will evaluate the reputation of that business because they care about the environment.

To appeal to consumers for this product, I first liked the idea that Lori suggests marketing it by creating a design on the packaging that says, “Come and eat me.” I think that is more creative. If we add memes like a carton designee of the utensils, so they can look more attractive to consumers, and it will come with eco-friendly packaging, then I will start by targeting small businesses and opening an online store. I will also try to come up with different flavors so I can expand the consumer’s marginal. I’ll make some products that are special for kids, and I’m going to form partnerships with nonprofit organizations that care about the environment in order to gain their support, which will help me improve my market image and achieve the goal that I set for myself.

Consumer decision making

Moving to a new place is a new experience in our lives. Before I decided to move to Utah, specifically to Salt Lake City I had no idea about what this place looks like, so asked my friends for any information that they could help me with, to adapt fast there and to have an impression on how this place looks like, and the lifestyle of it, but this strategy didn’t go well, as none of my friends had an idea about it. so, I did some research about the place, fortunately I found a website that shows everting I would know about the cities that you want to visit in Utah, and Salt Lake City is one of them.

My first impression about it was decent, I was excited to go there as soon as possible, based from the description on the website seems as a  quite city, a touristic one, it has a lot of restaurant too, and this  sentence brought  my attention that it says;” At the north end of the valley in Salt Lake City proper you will find the highest concentration of restaurants and bars that complements the most options for world-class, arts, culture, and entertainment.” Which made me so motivated to try some of those restaurants.

Thus, I moved to my new city it was so cool as I assumed, the weather, and people everything is terrific. Fortunately, that day the weather was good for going out, and I didn’t want to miss the chance to try one of the restaurants here,  so I deiced it to go to an Italian restaurant, first thing I did I asked some of the locals, I saw this strategy it might help me quick to get my ideal option, but I got a lot of restaurant names, that confused my decision on which one I should go to, so I took those names and started doing a research about them,  I found all the restaurant good, but the one that has my attention more, it is “Valter’s Osteria”, and the reason why I have chosen this restaurant, because I’m that type of person if I want to go to any restaurant, it has to present the real ethnic of that place, it’s not just using the name of it  and pretended that you belong to that place, I like to have that feeling of not just eating food, also to make me be  part of  that culture, it’s  like I’m  traveling to that country, I looked at their Instagram account when I saw those photos the restaurant look exactly Italian, the designee, the food, even the owner his a pure Italian, with the fancy clothes and elegancy that Italian people have.

when I got there, I was amazed I loved the designee look so simple and classic, I felt like I’m in those Italian mafia movies, and as you know every time you hear Italian food it comes automatically to your mind pizza and pasta, so I tried this recommendation on the menu as follow:

  • PASTA AL FORNO VERA: Homemade Lasagna Served With my Mother’s Special Meat Sauce
  • PIZZA CARNE: Butterflied, Pan-fried Center Cut Compart Natural Duroc Pork Tenderloin Served with Fresh Tomato Sauce, Mozzarella, and Basil
  • SALSICCE E MARE: Our Special Sweet Italian Sausage, Grilled Calamari, Mussels, Clams, Scallops, and Shrimp, Served with Sautéed Spinach.

To  sum up, what I  realized about my consumer decision-making process, it toke me time to made my decision but it’s worth it because I found the place that I was looking for after a lot of research about the place, of course when you try something for the first time you will have that feeling of doubt about the place or the food taste, all those questions will disturb your thoughts, but as I mentioned before, if it happened and I go to salt lake city, I’ll definitely visit this restaurant because the way how I see it, and how I described it, gave me a satisfaction about it.

and  for my  preferences comparing to other consumers, I believe it hard to find a real comparison, we might share same interest in several product but we can have different vision to it, like the example of this restaurant the reason why I chose it because for me I see it as a real Italian restaurant which reminds me of Italian movies and the Italian culture, some people they will simply go to it just because its Italian and they  want to try Italian food, so for me I focus on small details when it’s about going to restaurant not only because of the food, also the atmosphere of that place it must present the real identity of that nation.

 

Reference:

https://www.visitsaltlake.com/listing/valters-osteria/62118/

ethics and social responsibility (IBM)

Most of companies, had changed their strategies toward their workers and communities, by focusing on ethics and social responsibility, and we have noticed a huge progress on this norm, as an example of IBM the company that I’m going to talk about:

Based in New York, IBM is an American multinational technology corporation headquartered in Armonk, New York, with operations in over 171 countries. The company began in 1911, founded in Endicott, New York by trust businessman Charles Ranlett Flint, as the Computing-Tabulating-Recording Company (CTR) and was renamed “International Business Machines” in 1924. IBM is incorporated in New York, produces and sells computer hardware, middleware and software, and provides hosting and consulting services in areas ranging from mainframe computers to nanotechnology.

This year, IBM is celebrating 30 years of strong corporate policy on environmental affairs, a rich career in engagement with the communities where they operate.

The company requires its first-tier suppliers to create their own systems for establishing quantifiable goals for waste, energy, greenhouse gas emissions and making their results available to the public. As follow:

*Product energy efficiency: Product energy efficiency was formalized as one of the company’s corporate objectives when IBM established its product design for the environment program in 1991. Through the collaboration of IBM Research and the product development teams, they have combined hardware and software technologies to improve the energy efficiency of IT equipment and in turn, data centers.

*Product recycling programs:  IBM’s voluntary environmental goal is to reuse or recycle end-of-life products such that the amount of product waste sent by their operations to landfills or to incineration for treatment does not exceed a combined 3 percent by weight of the total amount processed.

In 2020, IBM processed more than 16,900 metric tons of end-of-life products and product waste, with 96.5 percent (by weight) reused, resold or recycled, 3.0 percent sent to waste-to-energy for final disposition, and 0.5 percent sent directly to landfills or incineration for treatment.

*Water and materials conservation:  Preserving water resources and safeguarding watersheds are important environmental protection priorities. IBM’s first water conservation goal was established in 2000 and has evolved over time as the company has transformed into a hybrid cloud and AI platform company. The current water use is primarily associated with cooling and humidity control at offices and data centers, domestic consumption at the workplace, testing of building fire protection systems, and landscape irrigation.

Also, IBM has set some ethical norms for their workers and society, by infusing a long-standing principles and ethical thinking, the Board is one mechanism by which IBM holds the company and all IBMers accountable to their values.

*Greening the blue economy: “World Ocean Day celebrates how amazing and fantastic oceans are but it’s also a rallying point for action to protect our oceans” said Mhairi McCann, founder & CEO of Youth STEM 2030 and a member of the World Ocean Day Youth Advisory Council. As the UN Decade of Ocean Science kicks off “we’re at a key point to be able to make the difference that we need to be able to protect this valuable resource for generations to come.”

*2,000 U.S. Students Start Summer Workplace Learning with IBM: on the summer of 2021 IBM has hosted nearly 2,000 U.S. students for an invaluable workplace learning experience because they believe that student work experiences are still crucial for career development and addressing the global skills gap.

Finally, the recommendations that I have to create a more ethical, socially responsible, and/or sustainable business are:

  1. Establish a social mission.: by creating a social mission. All companies have their own mission and vision statements, but you should incorporate a third one that emphasizes how your company will actively seek to help the community.
  2. to Establish realistic goals: After you set up your mission, you should start thinking about what you are going to do and exactly how the company will help by creating a list of goals that you are going to achieve in the next three to six months. The goals should be realistic objectives that can be accomplished without causing major disruptions to your day-to-day operations.
  3. Educate the employees: is one of the best ways to encourage such feelings, because people simply become more confident when they have more to offer. They can even use some of that knowledge in their personal lives (increased digital literacy, a new language, etc.), which leads to both personal satisfaction and improved work morale.

4- Ethical labor practices:  by treating your employees with respect and dignity, Value their work and give them opportunities within your company, also Provide fair compensation for their services and create a safe and healthy work environment.

Reference:

https://www.ibm.com/us-en?ar=1

https://www.ibm.org/?lnk=hpmex_buab&_ga=2.265364232.626884080.1632448453-1334337714.1632448453&_gac=1.72459521.1632448453.c148ad0b25f01eb669a8cc460a4e1e7b

https://www.entrepreneur.com/article/294421

 

 

 

 

 

Rachid Boutiche

My name is Rachid, my major is business management, my hobbies are playing soccer, listening to music and traveling, and one of my dreams is to travel the world, I like to discover new things and know more about nation's and people's culture, also I can cook. its so nice to meet you all, and I'm so excited to be in this class and learn about Marketing. Here’s my BMCC email: rachid.boutiche@stu.bmcc.cuny.edu