- Would you categorize the way the Jones family lives as personal selling? Why or why not?
In the way the Jones family lives, I don’t categorize it as personal selling. There are a lot of ways to convince customers to buy your product, and it should be under the rule of promoting with a clear description of the product and transparency, so it can protect the customer’s freedom of choice. In the case of the Jones family, they have been using deception and cunning, which is illegal. They have been creating such scenarios to get close to people by pretending that they are friends with them, while they have been using them for business purposes only.
- What similarities do you see between the sales tactics the Jones family employs and the marketing tactics of some of your favorite brands? Give an example.
I would say, since I’m a fan of soccer and my favorite player is Lionel Messi, he uses adidas cleats for his sports games. However, that emotional strategy the company uses gives me the feeling that when I wear those cleats, I feel like I have unlimited skills and I can perform well on the pitch, which is the same strategy that the Jones family has used with sports equipment. They have been performing well in sports, so they can easily promote those products to their customers. Also, the same strategy has been applied to different products by choosing the right time and the right place.
- Based on what you read in the course materials and what you observed in this movie, do you think the way products are marketed in this movie is ethical?
I don’t think the way they advertised such things to people was ethical since it was based on deception; they took advantage of people’s compassion and innocence in order to profit from them. Promoting a product has its own set of rules and notions that must be followed, but the family failed to do so. However, I admired how quickly they made contact with people and how they turned their family into the center of the town, so that anyone could talk about them and their lifestyle, which reminds me of a scene in the movie where KC said to Steve, “The purpose of selling is not to sell things, it is to sell lifestyle and attitude,” and this strategy is what companies use to promote their products by using influencers and celebrities, so that the customer will believe that they belong to them. But the truth is that all of this is a lie, and the last part of the film, when that person dies because he couldn’t afford the house payment, clarifies how severe the consequences can be even though this trend is spreading widely in our society, especially among teenagers, who believe that those on social media have such a good life, and they try to imitate them by paying for stuff that will not add any value to their lives.
- How would you feel if you were friends with someone in the Jones family before you found out their secret? What about afterward?
I’m going to feel bad about it; being used for business purposes is a disappointing thing that can happen to someone, especially when you accept that person as a member of your family, but in the end, you discover that all of your feelings for that person have faded and nothing of that was real; I’ve had that experience before, and it has changed a lot of my attitudes toward people.