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LUIS E. MENDEZ
14606 Dallas Pkwy, Dallas, TX 75254
Mobile: (646) 596-1942 | mendezluisit@gmail.com
www.linkedin.com/in/luis-e-mendez-449945137/
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OBJECTIVE
To secure a position as an Information Technology Professional where I can leverage my knowledge and experience in Computer Information Systems to contribute effectively to the firm.
_______________ PROFESSIONAL SUMMARY _______________
Senior Systems Admin/Engineer | Systems Admin/Engineer | Associate Systems Admin/Engineer | Windows Administrator | Junior Network Engineer | LAN/Desktop Support/Administrator
Information Technology professional with multiple certifications and over 20 years of hands-on experience in providing exceptional network infrastructure support, Microsoft Windows administration, and computer systems troubleshooting and repair. Extensive experience in configuring and implementing various microcomputer and server applications, along with a strong understanding of Windows and Linux systems design, development, and maintenance within a VMware environment.
________________ TECHNICAL EXPERTISE ________________
OS Systems: Windows Workstations (NT 4.0, 2000, XP, Vista, 7, 8, 8.1, 10, 11); Windows Servers (NT 4.0, 2000, 2003, 2008, 2012, 2016, 2019, 2022); MacOS, working knowledge of Linux
Software: Anti-Virus, Scripting, Web Design), Office 365, IIS, Terminal Servers, WSUS, Active Directory, Group Policy, Patching, Upgrades, Performance Optimization, SCCM, SCOM, Exchange, MS SQL, AWS, Azure
Hardware: Routers, switches, hubs, CSU-DSU’s, NICs, modems, HP servers, desktops, PC upgrade and repair, printers, scanners, plotters, SCSI, RAID, sound, video, motherboards, UPS, wireless, hard drives, RAM, laptops, webcams
Networking: LAN/WAN, DNS, WINS, DHCP, TCP/IP, FTP, VPN, cabling, Ethernet, Telnet, Nslookup, TFTP, VLANs, OSI, SSH, Ping, NAT, NetStat
Programming: PowerShell scripting, familiarity with C++, HTML, and Visual Basic
_________________ PERSONAL SKILLS __________________
– Ability to work with changing priorities.
– Work independently and effectively within a team environment.
– Excellent analytical and problem-solving skills.
– Adhere to project deadlines and work well under pressure.
– Master new tasks and technologies rapidly.
– Good verbal and written communication skills.
– Strong organizational skills and attention to detail.
– Ability to work on multiple projects.
______________ PROFESSIONAL EDUCATION _______________
STATE UNIVERSITY OF NEW YORK AT BUFFALO STATE COLLEGE
Bachelor of Science in Computer Information Systems, Buffalo, NY, 2010
Bachelor of Arts in Spanish Language and Literature, Buffalo, NY, 2010
Associate of Arts in Spanish Language Translation and Interpretation, New York, NY 2024
INFORMATION TECHNOLOGY CERTIFICATIONS
Linux Professional Institute – LPIC 1 Certified
Microsoft Certified Systems Administrator: SQL 2016 Database Administration
Microsoft Certified Systems Engineer: Data Management and Analytics – Developing SQL Databases
Microsoft Certified Systems Engineer: Core Infrastructure – Securing MS Windows Server 2016
Microsoft Certified Systems Engineer: Productivity – Designing and Deploying MS Exchange 2016
Microsoft Azure Architect Technologies Certified
Amazon Web Services – AWS Cloud Practitioner
Microsoft Azure Fundamentals Certified
Administering MS System Center Configuration Manager SCCM and Cloud Services Integration
Microsoft Azure Administrator Certified
CompTIA A+ Certified PC Technician
CompTIA Network+ Certified Professional
Cisco Certified Network Associate (CCNA) 2003-2006
Microsoft Certified Professional (MCP 2.0)
Microsoft Certified Systems Administrator (MCSA) Windows 2003/2012/2016
Microsoft Certified Systems Engineer (MCSE) Windows 2003/2012
Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure Windows 2016
VMware Certified Professional (VCP) 5.5/6.5
Information Technology Infrastructure Library Certified (ITIL)
INFORMATION TECHNOLOGY COURSES
Computer Information Systems, ECC, State University of New York
Computer Information Systems Projects, ECC, State University of New York
Computer Operating Systems, ECC, State University of New York
Computer Organization, ECC, State University of New York
Concepts in Object-Oriented Programming (C++), ECC, State University of New York
Data Communications, ECC, State University of New York
Database Concepts, ECC, State University of New York
E-Commerce, ECC, State University of New York
Management for Systems Analysts, ECC, State University of New York
Microcomputer Applications, ECC, State University of New York
Microcomputer Applications – Advanced, ECC, State University of New York
Programming COBOL, ECC, State University of New York
Programming Visual Basic, ECC, State University of New York
Programming Visual Basic – Advanced, ECC, State University of New York
Programming for the Internet Environment, Buffalo State University
RPG Programming, ECC, State University of New York
System Administration UNIX/Linux, New York City College of Technology
Systems Analysis with Respect to Business Applications – ECC, State University of New York
INFORMATION TECHNOLOGY TRAINING
Administering Windows Server 2012, Global Knowledge, course
Administering Microsoft Windows NT 4.0, course
UNIX/Linux System Administration, NYC College of Technology, CUNY, course
Information Systems Operator-Analyst, Army Signal Center, certificate
PC Troubleshooting, CompUSA Training Center, course
ITIL Foundation in IT Service Management, PeopleCert, course
VMware vSphere Installation, Configuration and Management, VCP 5.5, Stanly Community College, course
VMware vSphere Install, Configure and Manage, VCP 6.0, Stanly Community College, course
Cisco Level 1 Course, Compute Labs Incorporated
Information Systems Operator-Analyst, United States Signal Center and Fort Gordon
Installing and Configuring Windows Server 2012, Global Knowledge
System Administration UNIX/Linux, New York City College of Technology
Primary Leadership Development Course (PLDC), Wightman Non-commissioned Officer Academy
MICROSOFT CERTIFIED TECHNICAL EDUCATION CENTER (MCTEC) COURSES
Microsoft Windows 2000 Networking Essentials, South Korea
Implementing and Administering Windows 2000 Directory Services, South Korea
Internetworking Microsoft TCP/IP on Windows NT 4.0, South Korea
Microsoft Azure Fundamentals, New York, NY
Microsoft Azure Administrator, New York, NY
Microsoft Azure Security Technologies, New York, NY
_________________ LANGUAGE SKILLS __________________
Fluent in English and Spanish.
Spanish-English Translation and Interpretation.
Intermediate Italian Speaker
______________ PROFESSIONAL EXPERIENCE ______________
See work experience section
___________________ REFERENCES ___________________
Furnished upon request
