Help and Resources

Student Hub

BMCC provides students with services to become successful both inside and outside of the classroom. These services, resources and opportunities assist in the personal, intellectual, and emotional development that complements a student’s academic experience in the classroom.

Tech Support

Blackboard Support

  • Users log in to Blackboard use their CUNYfirst username followed by @login.cuny.edu, and their CUNYfirst password.
  • For example, if a user logs into CUNYfirst as george.washington76, they log into Blackboard as george.washington76@login.cuny.edu.
  • If you need assistance logging into Blackboard or using any of the tools in Blackboard, you can contact the E-Learning Center by phone, email or in person. The E-Learning Center is open 6 days a week during the regular semester.

E-Learning Center
Room S-510A
212-220-8126
elearning@bmcc.cuny.edu
http://www.bmcc.cuny.edu/elearning/

BMCC Student E-mail Support/BMCC Portal

If you need assistance with your student email account or the username/password you use to log into campus computers or campus wifi, you can visit the BMCC Service Desk.

BMCC Service Desk
Room S-141
212-220-8379
servicedesk@bmcc.cuny.edu
https://ccc.bmcc.cuny.edu/

Other Tech Support

For the following technology services, click the link:

Blackboard Student User Guides

Click on the title link to go to Blackboard’s Student User site where you’ll learn all about Blackboard through easy-to-use guides and videos. 

Blackboard Orientation for Students

All students must complete the mandatory E-Learning Orientation Module (only once). To access the E-Learning Orientation:

  1. Find the E-learning Orientation link in the main left-hand side menu and click on it.
  2. Follow the instructions to enroll in the orientation. 
  3. When you complete the orientation, you will be issued a certificate. Instructors for online courses may require you to upload this certificate as proof you completed the orientation. 

Online English and Writing Tutoring

Click this link to access BMCC’s Online Writing Center for help with writing for your English course. 

A Message from the Writing Center

The Writing Center supports writing across the curriculum by working with students and faculty to maximize the effectiveness of writing projects and student awareness of best practices. We work with all students who have writing projects, including those from the Social Sciences, Critical Thinking and Writing Intensive courses.

Early in the fall semester, students are invited to join us for an orientation, in which they can learn more about the resources we offer and how to access them.

https://docs.google.com/forms/d/140domLh5d18ebTJOCSglWNZvsqfMfAEedcsU033xUX0/viewform?edit_requested=true

Open Labs at Chambers, Murray and Fiterman

Main Campus, 199 Chambers Street – Room N-261
Murray Street, 70 Murray Street – Room M-1109
Fiterman Hall, 245 Greenwich Street – Room LL03

http://www.bmcc.cuny.edu/it/

LRC Computer Labs

The LRC maintains four instructional computer labs:
S-510C, S-510F, S-510G, and S-510H. 
Computer Labs are equipped with 20-30 workstations each and are available to individuals, classes and small groups for self-paced exercises, scheduled and walk-in tutoring, computer-based tutorial programs, access to classroom-supported software, and computer training workshops.

Advocacy and Resource Center (ARC)

Why Single Stop? You can make one stop to a single office and get access to so many benefits. If you are having problems with finances, health insurance or anything else that might get in the way of your studies at BMCC, contact the Advocacy and Resource Center for advice and assistance at arc@bmcc.cuny.edu.

Counseling Center

The Counseling Center provides counseling and mental health services to students and consultative services to faculty and staff. Get more details on the services available to all students, including e-learning students.

Library

The A. Philip Randolph Library is a wealth of information and resources. Learn all about what the BMCC Library has to offer.

Office of Accessibility

Students who need academic accommodations in connection with a disability must initiate the request with BMCC’s Office of Accessibility (OA). Students need to register with the Office of Accessibility in order to officially disclose their disability status to the College and to determine eligibility for appropriate reasonable accommodations (including any prior IEPs or 504s). Please contact the OA at the start of the semester (or as soon as possible) to coordinate any accommodation request/s.  Office of Accessibilitywww.bmcc.cuny.edu/accessibility, Room N360 (accessible entrance: 77 Harrison Street), 212-220-8180, accessibility@bmcc.cuny.edu.

Learning Resource Center & Tutoring

The Learning Resource Center (LRC) offers tutorial and instructional computer lab services and course-specific, non-print supplemental instructional materials. Online and eTutoring available as well!

Career Development

The Center for Career Development is here to help you prepare for future jobs and internships. They will work with you to make sure you have all the tools and information you need to be successful. Click on the title link to learn more.