Module 12: When Conflicts Arise (11/9-11/15)

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Module objectives

In this module you will:

  • Identify strategies to use when faced with differences and tensions with families
  • Explore what to do when tensions with families become conflicts
  • Brainstorm how to handle conflicts with families

Assignment #1: Reflecting on Conflicts

Log onto FlipGrid (https://flipgrid.com/14e6fea5 your user ID is your first name as it appears on CUNY First) and answer the following questions:

  1. Describe a conflict you observed or were involved in.
  2. What was the result or conclusion of the conflict?
  3. What could the parties have done to avoid the conflict or de-escalate the conflict?
  4. How do you think the following conflicts should be handled:
    • Jameel’s family is upset & does not feel the infant teacher is giving Jameel enough time to eat because Jameel comes home each day with 2/3 of the lunch uneaten
    • The infant teacher is upset because they have asked Kiara’s mom to bring in more diapers, and Kiara’s family repeatedly forgets
    • Entisar is upset with her co-teacher Roberto, because Roberto creates all of these messy play activities that leave the classroom and babies very messy

Assignment #2: Conflicts that Happen

Read Gillespie (2006). Complete this handout as your read

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Watch TAPS: Partnerships with Families Part 3. Complete this handout as you watch the video

Read the When Conflicts Arise Scenarios.  Imagine you are the teacher in the situation

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Pick 2 scenarios and answers the following questions for each scenario:

  • What would you say to the family?
  • What are some of the concerns a family/ teachers may have around the issue?
  • Use evidence from Gillespie (2006) and TAPS: Partnerships with Families Part 3 video to support your response

CLICK HERE TO POST YOUR ANSWERS TO THE QUESTIONS