- What do you think is the most demotivating part of Harper’s job?
Although Harper loves her job, she feels demotivated because she struggles with the work-life balance due to the recent increase of workload and lack of communication from her new manager. She has been in the same role since she was 22 and now being 26, she also feels her development with the company is limited. Finally, Harper doesn’t feel recognized for her additional contributions to the team.
2. If you were an HR manager meeting with Harper’s supervisor, what advice would you give them to reengage with Harper?
First off, I would advise David of reaching out to Harper and establishing better expectations and communication. Before David before Harper’s supervisor, her former manager was only responsible for communicating with her and another colleague so it was easier for him compared to David who has to manage a larger team. Second of all, I would encourage David to talk to Harper about her potential career development or if she is about to continue higher into the company/receive additional benefits for her work. Finally, David should learn how to better distribute work among the teammates and himself so everybody has a better work-life balance and doesn’t feel burnout.
3. What would be the downside of losing Harper as an employee?
Harper’s former manager already left and his position was never replaced which resulted in Harper and her new teammates getting more work. If she left, this would leave more work for her teammates, and them feeling the same way Harper did might result in them also thinking about leaving. The company would have to spend money on training a new employee since Harper has been with the company for years.
