- The most demotivating part about Harper’s job would be that since Jose left she now has to do extra work. Since she has to do more work, she is having a harder time balancing work/life. Then to make it worse she has to do extra work and she won’t get extra recognition or benefit from it because her boss is too busy paying attention to everyone else so it’s hard to even communicate.
- I would tell David that he needs to look into hiring someone to fill Jose’s role so the work load can be spread evenly. I would also tell him to do check ins with his employees so he knows what they need help with or for feedback on what he can do differently. Don’t overburden your employees, Harper felt like she had too much work because she had to take on Jose’s work load which made it hard for her to have time for her personal life. Create a culture of open communication because Harper also felt like she couldn’t talk to David how she spoke to Jose because she said that he was too busy with the rest of the team. Also to make it a priority to help employees feel valued, Harper told her friends that she doesn’t feel like she is being recognized for the work she is doing, David could give her shout outs or small bonuses for the extra work she does.
- The downside of losing Harper as an employee would be that for one she has been with the company for years she is experienced, two she actually liked the company so she was a loyal employee and three now he has to find someone to take on both Harper’s’ and Jose’s workloads while also making sure their workloads get done.
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I agree with you, Amauri. The downside of losing Harper would be devastating for the company because as you said she was even covering Jose`s responsibilities. Basically, the company will have to invest money and time to train two other people in order to get the job done. It would have been so simple if they just promoted Harper instead of hiring David since she has been with the company for four years and has the knowledge to manage it.